Saturday, 31 March 2012

Thestar.com investigates problem that crashed site

Thestar.com investigates problem that crashed site
Published On Fri Mar 30 2012
A number of the Toronto Star family of websites, including the flagship thestar.com, were down for much of Thursday afternoon and into Friday morning, hindering efforts to get news to the site’s thousands of daily readers and subscribers.

The problem was discovered late Thursday afternoon and technical teams at the paper worked through the night to determine the cause of the problem and fix it. As of late Friday morning the site was back up and running after being replaced by a blog roll website of the latest news, including extensive federal budget coverage.
“Forensic work is still underway and the technical team is working with the various partners we have and vendors to identify the initial reason for the problems,” said a Star spokesperson Friday afternoon. “We’re investigating all the possibilities for the initial problems.”
The Toronto Star is the most read newspaper in Canada and its site is the most visited newspaper site in the Greater Toronto Area. Its web readers total 1.1 million each week.
A stoppage in the paper’s websites affects a huge percentage of Greater Toronto newspaper readers.
Results from the Newspaper Audience Databank released Thursday showed thestar.com is the most popular newspaper website for readers in the GTA, with 742,300 visitors a week. Together, the Star’s print and online products reach 50 per cent of the Greater Toronto Area’s adult audience each week and 2.3 million adults across Canada.

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