Friday, 27 April 2012

Mayor Ford touts mobile apps to combat potholes using #open311

Mayor Ford touts mobile apps to combat potholes
SeeClickFix app    iPhone, Android & Blackberry
TDOT311 app   iPhone
@seeclickfix    @publicleaf    #open311
@open311  @tomayorford
Click here to download the apps.
04/27/2012 | Shawne McKeown,           
The city is making it easier for residents to report one of the biggest nuisances for Toronto drivers and cyclists in a move that will cut out the middle man when it comes to making a 311 complaint.
Two smartphone apps for reporting potholes are up and running. Mayor Rob Ford touted the apps earlier this month with a focus on graffiti. He’ll make another announcement Friday morning about how the mobile tools can be used to report potholes.
TDOT 311 is currently only available for iPhone users who can quickly snap a picture of a pothole or graffiti. The image is then added to a Toronto map and added to a list of other 311 submissions.
The app developer — Public Leaf — will donate 30 cents to the Toronto Public Library Foundation for every download.
Another app, SeeClickFix, works on a similar premise and is available for iPhone, BlackBerry and Android phones. Former deputy mayor Joe Pantalone launched the Toronto SeeClickFix app during the 2010 mayoral campaign to allow residents to report problems with city services.
Both apps are free and connect directly to 311 Toronto, cutting out the need to go through a customer service representative.
The mobile tools are hosted by private companies that responded to the city’s open call to app developers.
More info about the SeeClickFix app
@benberkowitz     CEO and Co-Founder @SeeClickFix

Lagan Open311 with SeeClickFix from David Moody on Vimeo.

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