Work in Canada

Telephone Interview

If you get lucky and your resume is placed in the “Yes” pile, then you will receive an email or a telephone call from the HR person asking for an appointment to conduct a telephone interview. The aim of the telephone interview is to discuss the job opportunity, to determine if you are a good fit, and to measure your interest in the job.
In some cases you may get a surprise telephone call and they ask if you can have the brief discussion or maybe reschedule some other time. In all cases your answers should be highly professional.
 Have in mind a list of your strengths and weaknesses; prepare your answers for questions related to the job duties, show the interviewer that you read about the company’s business profile and that you are the best candidate for the job. It is also very important to prepare a couple of questions for you to ask the interviewer. These questions should show your enthusiasm to work with them. For example, what is the main project I will be working on? Is there a training program provided? Which task I should prioritise on my first days if I get the job? Obviously, you shouldn’t ask about vacations or salary in the first phases of the interview.
If you know about the interview in advance, you should have revised your resume very well so as to be able to recall the dates of your previous employments and your past job responsibilities.  You should feel comfortable and ready to discuss your background and skills confidently during a phone conversation. You can always keep a paper and pencil handy to take down notes and take the call in a quiet room.
When the telephone interview draws to an end, thank your interviewer by their name and ask a follow-up question such as: “when can I have an opportunity for an in-person interview.”Or “Can I email/call you to find out about the feedback of our telephone interview?”
Remember that employers implement telephone interviews to narrow the pool of applicants who will be invited for in-person interviews. For remote positions, a phone interview may be the only one you have. Therefore, do your best to shine in this opportunity. 


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Tailor your Resume!



Do you know that employers spend less than 10 seconds to look at applicants’ resumes?
Therefore, you should write a tailored resume with new “measurements” to suite the job.
What do they look for in your resume?
They absolutely look for your skills and experiences.

 Practical Tips on tailoring your resume:
  • Read the job posting carefully and underline key words
  • Study the company’s background, competitors, challenges and achievements.
  • Start by the job-related skills on top of the resume so as to grab the reader’s attention. These are the skills that you MUST have to be able to do well on the job.
  • Secondly, mention the adaptive skills that would normally appear in the job ad as “Preferred, nice to have or as an asset”. 
  • List your abilities and transferable skills that can benefit the company in general. Show your employer how you can serve the job far better than any other candidate.
  • Write few lines about your soft skills and character traits such as ability to communicate, negotiate, reach out to customers smoothly, fast learning, dedication and so on.


Spend considerable time tailoring your resume to every job description. Thus, you will increase the chances of your resume to be placed in the “Yes” pile!

By Dalia Elenin


Your Resume...


“Diversity and Immigration are such important parts of Canada’s past, present and future. Canada would be a very different place today had immigration not played such a large role in our make-up and our diversity creates a global strength like no other country.” GORDON NIXON, PRESIDENT AND CEO, RBC ROYAL BANK
Encouraging words! Aren’t they?!  In fact Canada is rightfully described as a cosmopolitan society. Immigrants and newcomers have to abide by the Canadian Laws in order to accelerate their integration into the new society. Moreover, getting to know the laws and requirements of the Canadian job market will facilitate finding the right job in no time.
Having said that, the first step an immigrant should focus on is building their resume or CV.  Employers will generally assess candidates’ suitability for roles based on this document alone. Therefore, the resume should be adapted according to the Canadian way of presenting experience and skills. Please consider the following tips:
  • The sole objective of the resume is to attract the HR’s attention so as they call you for an interview
  • The resume is NOT a work history. There is no need for details. These details should be kept for the interview
  • Try to avoid just listing your daily job duties. Instead, highlight the achievements in your previous work experience
  • It is always advisable to use figures and percentages. (EI. Sales size, number of customers, volume of telephone calls…)
  • Mention an achievement that others wouldn’t be able to put on their resume. Differentiate yourself from the crowd.

Your resume format must contain (in this order):

  • Contact information
  • Professional / career summary
  • Work experience
  • Education / professional development
  • Where appropriate, you may also add:
  • Technical skills
  • Volunteer experience / community involvement


Best of luck on your job-hunt and always remember that a resume is a tool to get you an interview, not a life story! When you write a resume to apply a Canadian job, concentrate on mentioning the highlights, not every detail.

By Dalia Elenin


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Dalia Elenin is a dedicated professional in managing people. She has two University degrees in both Education and Human Resources Management. Moreover, she has obtained a number of certifications in the fields of Canadian financial investment, training and development and leadership.

Dalia earned a number of excellence awards and letters of appreciation for her creative teaching methods and improving staff performance. She trained many instructional staff members in the Ministry of Education, UAE. 

In addition, Dalia is thrilled to share her knowledge of Human Resources Management and the Canadian employment laws to aid newcomers and refugees find the right job. One of Dalia’s talents is writing articles depicting social conflicts and how to eliminate obstacles and disputes in the work environment. She has also contributed to the community through volunteering in a residence house and fundraising activities.

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