Telehealth Line service back to work after technical failure


Shady Salah – Media in Toronto

@ONThealth Get fast, free medical advice through Telehealth Ontario at:
Toll-free: 1-866-797-0000 Toll-free TTY: 1-866-797-0007
Ontario has said its Telehealth Line service is back up and running after a technical issue saw the service shut down for most of the day. A notice posted on the province’s website stated that during the service interruption, members of the public should contact their local public health units for “immediate support.”
“We understand people are having difficulty connecting with Telehealth. Please know we are actively working with the vendor to resolve any immediate issues and as of this morning added an additional 300 lines,” Health Minister Christine Elliott said in a tweet.

The province has been directing people in Ontario to contact Telehealth first if they are experiencing symptoms of COVID-19.
Meanwhile, the province was more than two hours late releasing their morning numbers about new COVID-19 cases in Ontario. Ontario has reported 23 new cases of the virus today, bringing the total number to 212, including five recoveries and 1 death.

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